Client Service Coordinator (30594) (30729)

State of Montana
Polson, MT
Job Description
The Client Service Coordinator position serves as a vital customer service role and has direct contact with the general public in-person and via a telephone helpline. This position listens to clients, advises of available assistance and timely processes applications/benefits or advises of further documentation required.

Requirements

  • Knowledge of public assistance programs and eligibility requirements
  • Knowledge of customer service principles, practices, and positive public relations
  • Detail oriented, time management, and multitasking skills
  • Ability to adhere to confidentiality and proper release of information

Benefits

  • Healthcare coverage
  • Retirement plans
  • Paid vacation
  • Sick leave
  • Holidays
  • Work/life balance
  • Eligibility to participate in the Public Service Loan Forgiveness (PSLF) program
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