Client Service Coordinator

Banfield Pet Hospital
Austin, TX
Category Customer Service
Job Description
Role Overview

The Client Service Coordinator drives the flow of clients and pets through the hospital, maximizes productivity, and ensures good communication with associates and clients. They coordinate care and influence clients to return and refer friends and families.

What You Will Do

The Client Service Coordinator will live and exemplify the Five Principles of Mars, Inc., actively recruit new clients, and provide professional, efficient, and exceptional service at all times.

Why It Might Be a Fit

This role requires a positive attitude, dedication to work, and the ability to multi-task, communicate effectively, and provide excellent client service.

Requirements

  • High School Diploma or equivalent
  • One year of related experience
  • Customer service skills
  • Ability to multi-task
  • Strong communication skills
  • Problem-solving skills
  • Client service skills
  • Intellectual ability
  • Mathematical ability
  • Computer skills

Benefits

  • Comprehensive Medical, Dental, and Vision Insurance
  • Generous Retirement Plans (401(k) and Roth)
  • Best-in-Class Student Debt Relief Program (for Full-Time DVMs)
  • Paid Time Off and Holidays
  • Top-Tier Mental Health and Wellbeing Resources
  • Associate Life Insurance (company-paid) & Supplemental Life Insurance
  • Company-Paid Short- and Long-Term Disability
  • Flexible Spending Accounts (FSA)
  • Health Savings Account (HSA)
  • Paid Parental Leave
  • Continuing Education Allowance (for Eligible Positions)
  • Back-Up Child and Elder Care & Family Support Resources
  • Fertility and Family Building Support
  • Digital Exercise Therapy
  • Voluntary Protection Benefits
  • Legal Plan
  • Identity Protection
  • Commuter Benefits
  • Three Free Optimum Wellness Plans for Pets
  • Exclusive Discounts
]]>