Role OverviewThe Client Service Coordinator drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team, and ensures good communication with associates and clients.
What You Will Do
Provide professional, efficient, and exceptional service to clients, educate them about Optimum Wellness Plans, preventative care, and pet health needs, and assist with administrative functions.
Why It Might Be a Fit
Must be passionate about customer service, love pets, and be able to work in a fast-paced environment with variable hours, including weekends and evenings.
Requirements
- High School Diploma or equivalent
- One year related experience
- Customer service experience preferred
- Medical background with medical terminology training preferred
Benefits
- Comprehensive Medical, Dental, and Vision Insurance
- Generous Retirement Plans (401(k) and Roth)
- Best-in-Class Student Debt Relief Program (for Full-Time DVMs)
- Paid Time Off and Holidays
- Top-Tier Mental Health and Wellbeing Resources
- Associate Life Insurance (company-paid) & Supplemental Life Insurance
- Company-Paid Short- and Long-Term Disability
- Flexible Spending Accounts (FSA)
- Health Savings Account (HSA)
- Paid Parental Leave
- Continuing Education Allowance (for Eligible Positions)
- Back-Up Child and Elder Care & Family Support Resources
- Fertility and Family Building Support
- Digital Exercise Therapy
- Voluntary Protection Benefits
- Legal Plan
- Identity Protection
- Commuter Benefits
- Three Free Optimum Wellness Plans for Pets
- Exclusive Discounts
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