Client Service Coordinator

Banfield Pet Hospital
Town and Country, MO
Category Customer Service
Job Description
Role Overview

The Client Service Coordinator drives the flow of clients and pets through the hospital, maximizes productivity, ensures good communication, and coordinates care in a happy and efficient manner.

What You Will Do

Provide professional service, educate clients about Optimum Wellness Plans, assist with documentation, and manage finances.

Why It Might Be a Fit

This role requires strong communication skills, problem-solving abilities, and a willingness to work in a fast-paced environment.

Requirements

  • High School Diploma or equivalent
  • One year related experience
  • Customer service skills
  • Medical background (veterinary technician, human healthcare, pharmaceutical, etc.) with medical terminology training

Benefits

  • Comprehensive Medical, Dental, and Vision Insurance
  • Generous Retirement Plans (401(k) and Roth)
  • Best-in-Class Student Debt Relief Program (for Full-Time DVMs)
  • Paid Time Off and Holidays
  • Top-Tier Mental Health and Wellbeing Resources
  • Associate Life Insurance (company-paid) & Supplemental Life Insurance
  • Company-Paid Short- and Long-Term Disability
  • Flexible Spending Accounts (FSA)
  • Health Savings Account (HSA)
  • Paid Parental Leave
  • Continuing Education Allowance (for Eligible Positions)
  • Back-Up Child and Elder Care & Family Support Resources
  • Fertility and Family Building Support
  • Digital Exercise Therapy
  • Voluntary Protection Benefits
  • Legal Plan
  • Identity Protection
  • Commuter Benefits
  • Three Free Optimum Wellness Plans for Pets
  • Exclusive Discounts
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