Role OverviewThe Client Service Manager is the main liaison between the clients and the Bergen Logistics warehouse teams, office, and technical staff. They provide responsive, friendly, and helpful customer service to our high-profile clients.
What You Will Do
Prepare, analyze, and send daily reports, coordinate and monitor warehouse inbound and outbound shipments, and communicate with warehouse teams and escalate issues.
Why It Might Be a Fit
The ideal candidate will have strong interpersonal skills, analytical skills, and a natural tendency to organize and keep track of what is going on.
Requirements
- 1 to 3 years of relevant experience in customer service
- High school diploma or equivalent
- Third Party Logistics experience a plus
- Self-motivated and detailed oriented
- Strong work ethic with a self-driven desire to succeed
- Strong customer service orientation
- Proficient in computer skills (Microsoft/Google)
Benefits
- Medical, dental, vision, ancillary benefits
- Flexible spending and dependent care accounts
- 401(k) match
- PTO, Sick time, paid holidays
- Company-paid Employee Assistance Program (EAP)
]]>