Client Service Manager

Bergen Logistics
Kennesaw, GA
Job Description
The Client Service Manager is responsible for providing responsive and helpful customer service to high-profile clients. This role requires strong interpersonal and analytical skills, as well as the ability to multitask and prioritize. The role involves managing warehouse shipments, resolving issues, and training new clients.

Requirements

  • Possess a natural tendency to organize and keep track of what is going on.
  • Proven ability to multitask with flawless attention to detail.
  • Strong problem-solving skills.
  • Ability to work under pressure and maintain deadlines.
  • Ability to see what is needed in advance and shows a sense of urgency.
  • Proficient: Computer skills (Microsoft/Google).
  • Aligned with Bergen’s How We Work Together Principles.
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