Client Service Representative - Entry Level

Knox Attorney Services
San Diego, CA
Category Customer Service
Job Description
Knox Attorney Service is seeking an Entry Level Customer Service Representative to support the records retrieval department for medical, radiology, insurance, and employment records. The role involves client communication (phone, email, memos), order processing, and maintaining accurate records. It is an in-office position with Monday-Friday hours from 8 AM to 5 PM, offering benefits including health, dental, vision, and a 401K plan.

Requirements

  • High School diploma or GED
  • Proficient in computer skills (Microsoft Office)
  • Strong communication and multitasking skills
  • Understanding of database management
  • Typing speed of 30-60 WPM
  • Experience in customer service and professional phone etiquette

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401K plan
  • FSA
  • Paid holidays
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