Client Service Representative I

The Client Service Representative I is an entry-level retail employee responsible for maintaining an accurate record of a cash drawer and understanding the basic functions of the banking center and customer service. This role involves providing accurate, efficient, and exceptional customer service to internal and external customers.

What You Will Do

Duties and responsibilities include regular onsite attendance, flexible work at other locations, maintaining knowledge of bank regulations, security, and compliance responsibilities, products, policies, procedures, and meeting deadlines.

Why It Might Be a Fit

The ideal candidate will have a high school diploma or GED, six months of related sales or banking experience, and basic computer skills. They will be able to work well with others in a team environment, provide accurate customer service, and meet deadlines.

Requirements

• High school diploma or general education degree (GED) required
• Six months related sales or banking experience preferred
• Ability to read and comprehend simple instructions, short correspondence, and memos
• Ability to write simple correspondence
• Ability to effectively present information in one-on-one and small group situations to customers and other employees
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
• Ability to deal with problems involving a few concrete variables in standardized situations
• Basic computer skills and proficiency in Microsoft Word and Excel
• Customer service skills

Benefits

• Accurate, efficient, and exceptional customer service
• Knowledge of bank regulations, security, and compliance responsibilities
• Products, policies, procedures, and meeting deadlines
• Basic computer skills and proficiency in Microsoft Word and Excel
• Customer service skills