Role OverviewAcoaxet Veterinary Clinic is seeking an experienced Client Service Representative to join their established, growing veterinary team in Westport, MA. The role involves building relationships with pet owners, helping a busy veterinary hospital run smoothly, and creating a welcoming environment.
What You Will Do
As a Client Service Representative, you'll welcome clients and their pets, schedule appointments, answer phones and emails, process payments, and maintain accurate client and patient information.
Why It Might Be a Fit
The clinic offers a supportive team, approachable leadership, opportunities to grow within veterinary medicine, and a community-focused practice with a strong commitment to local pets and families.
Requirements
- At least 12 months of veterinary hospital or veterinary reception experience
- Previous experience as a Client Service Representative, Veterinary Receptionist, or Veterinary Customer Service Representative
- Excellent communication and customer service skills
- Strong organizational skills and attention to detail
- Comfortable answering phones and communicating with clients in person
- Ability to multitask in a busy veterinary hospital environment
- Comfortable handling payments and maintaining accurate records
- Experience with veterinary practice management software preferred
Benefits
- 401(k)
- 401(k) matching
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid time off
- Employee discount
- Employee assistance program
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