Role OverviewMedcor is looking to hire a Client Support Specialist to join their growing Telehealth Team. The role involves supporting clients, healthcare providers, employees, and internal teams, ensuring questions are answered, information is accurately maintained, and clients receive exceptional service.
What You Will Do
Deliver exceptional customer service, resolve client requests, support daily operations, work with healthcare providers, maintain medical records, track and report incidents, and collaborate with the team.
Why It Might Be a Fit
The ideal candidate has a strong customer service background, excellent communication skills, and a willingness to learn. Experience in a call center, healthcare, or client support environment is a plus.
Requirements
- High school diploma or GED
- At least 1 year of experience in customer service, client relations, or an operational support role
- Strong verbal and written communication skills
- Excellent attention to detail and the ability to multitask
- Comfortable handling inbound and outbound phone calls and communicating through email
- Proficiency in Microsoft Office, including Outlook, Word, and Excel
- Ability to learn new software and navigate multiple systems efficiently
- Strong problem-solving skills with a professional, customer-first approach
- Ability to work independently while contributing to a collaborative team environment
Benefits
- Dental insurance
- Vision insurance
- Health insurance
- 401(k) or other retirement plan
- Paid time off
- Paid holidays
- Life insurance
- Disability insurance
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