Client Service Specialist

Crane Worldwide Logistics
Any Location, OH
Job Description
Responds to orders, general client inquiries, invoice questions and client complaints. Resolves issues with orders, delivery dates or service. Resolves the client's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; following up to ensure resolution.

Requirements

  • Client Service skills
  • Quality Focus
  • Problem Solving
  • Freight Forwarding Knowledge
  • Documentation Skills
  • Listening
  • Resolving Conflict
  • Ability to Multi-task

Benefits

  • 136 hours of Paid Time Off
  • Excellent Medical, Dental and Vision benefits
  • Tuition Reimbursement
  • Employee Referral Bonuses
  • Employee Recognition and Rewards Program
  • Paid Volunteer Time
  • Employee Discounts
  • Wellness Incentives
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