Client Services Analyst I (Fully Remote - USA)

Gainwell Technologies
Any Location, TX
Remote
Job Description
Gainwell is seeking a Client Services Analyst I to process incoming prior authorization and referral requests for Medicaid members. The role involves managing the intake process, referrals, eligibility verification, and other related functions.

Requirements

  • High School Diploma or GED
  • Minimum of 3 years of client service experience
  • Healthcare industry experience preferred
  • Exposure to SQL Server, reporting tools, or business intelligence platforms (e.g., Tableau) preferred
  • Strong analytical skills
  • Ability to develop and translate client-specific processes
  • Demonstrated attention to data accuracy and quality

Benefits

  • Full-time benefits
  • Video cameras required for interviews and orientation
  • Generous, flexible vacation policy
  • 401(k) employer match
  • Comprehensive health benefits
  • Educational assistance
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