Client Services Associate, New Member Experience

Boston Red Sox
Boston, MA
Category Customer Service
Job Description
Client Services Associate, New Member Experience: Create premium level experiences at Fenway Park for first-year premium members, fulfill Red Sox Rewards and promotional items, and provide exceptional customer service.

Requirements

  • Ability to commit to July 2026 - July 2027 timeline
  • 35 hours a week throughout the year-long position
  • Bachelor’s degree in hospitality, communications, business or marketing related fields
  • Experience with Salesforce or a CRM based platform, Qualtrics and ProVenue or ticket based program
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