Role OverviewThe Client Services Director will be responsible for optimizing the customer relationship with specific clients and facilitating the relationships between internal and external departments associated with a project. This includes management of projects and client accounts, client relations, and brand management.
What You Will Do
The primary responsibilities include project management, client relations, brand management, and supervising junior staff members. The Client Services Director will also be responsible for preparing and delivering client presentations, driving long-term planning of assigned accounts, and monitoring project progress.
Why It Might Be a Fit
The ideal candidate will be a strong communicator with the ability to effectively establish and nurture client and internal relationships. They will also be able to leverage internal and external relationships to the benefit of the project, client, and Simpson.
Requirements
- 3+ years of related experience within the pharmaceutical industry or a healthcare/life sciences-focused agency
- Bachelor's or Master's degree in Marketing, Business, or Science
- Experience using Veeva is highly preferred
- Must be efficient and skilled at using Microsoft Office (Excel, PowerPoint, Outlook, Word, etc.)
- Experience with Basecamp or similar project management systems is preferred
Benefits
- Potential base pay range: $61,200.00 - $153,000.00
- Incentive plans, bonuses, and/or other forms of compensation may be offered
- Range of health and welfare benefits
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