Role OverviewThe Client Services Director will optimize the customer relationship with specific clients, manage projects and client accounts, and facilitate relationships between internal and external departments. This role requires strong communication, organization, and project management skills. The ideal candidate will have experience in the pharmaceutical industry or a healthcare/life sciences-focused agency and be proficient in using Veeva and Microsoft Office.
What You Will Do
Responsibilities include project management, client relations, brand management, and supervising junior staff members. The Director will prepare and deliver client presentations, drive long-term planning, and monitor project adherence to client strategy. They will also contribute to enhanced customer service through timely and quality communications and deliverables.
Why It Might Be a Fit
The ideal candidate will have 3+ years of related experience, a Bachelor's or Master's degree, and strong communication and organizational skills. Experience in the Oncology therapeutic area is preferred, but not required. The Director will work closely with internal project teams and departments to ensure client expectations are met.
Requirements
- 3+ years of related experience within the pharmaceutical industry or a healthcare/life sciences-focused agency
- Bachelor's or Master's degree required, preferably with emphasis in Marketing, Business, or Science
- Experience using Veeva is highly preferred
- Must be efficient and skilled at using Microsoft Office (Excel, PowerPoint, Outlook, Word, etc.)
- Experience with Basecamp or similar project management systems is preferred
Benefits
- Potential base pay range: $61,200.00 - $153,000.00
- Incentive plans, bonuses, and/or other forms of compensation may be offered
- Range of health and welfare and/or other benefits
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