Role OverviewAs a Client Services Lead, you will build the Finance Client Function from scratch, identifying and engaging financial services clients and partners, and creating early playbooks for how Mercor serves finance clients. You will lead client conversations end-to-end, from scoping through renewal and expansion, and structure commercial terms suited to financial institutions' procurement and compliance norms.
What You Will Do
Your day-to-day responsibilities will include building client lists, running outreach, drafting documents, closing deals, and identifying patterns to convert into repeatable processes as the finance book of business scales.
Why It Might Be a Fit
To be successful in this role, you will need to have a builder mentality, excited by ambiguity and 0→1 problems, and be able to operate independently while partnering closely with internal teams. You will also need to have strong commercial instincts and negotiation skills, and be able to communicate clearly and concisely with executive presence.
Requirements
- 5+ years in Client Service, Account Management, or Commercial roles, serving financial services clients
- Proven experience negotiating and closing contracts
- Track record managing high-stakes external stakeholders, including compliance/procurement functions
- Direct experience working with data products
- Strong commercial instincts and negotiation skills
- Clear, concise communicator with executive presence
Benefits
- Bi-annual performance bonus structure
- Generous equity grant vested over 4 years
- Up to $15k relocation bonus
- $10K housing bonus (if you live within 0.5 miles of our office)
- $1.5K monthly stipend for meals
- Free Equinox membership
- $200 monthly laundry reimbursement
- $200 monthly personal wellness reimbursement
- Health, Dental, Vision insurance
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