Role OverviewBAYADA Home Health Care is seeking a Client Services Manager to provide superior customer service and quality home care in a fast-paced environment. The role involves managing coordination of client services, building relationships with clients and referral sources, and maintaining effective fiscal management of the caseload.
What You Will Do
The Client Services Manager will provide superior customer service and quality home care, manage coordination of client services, build lasting relationships with clients and referral sources, and maintain effective fiscal management of the caseload.
Why It Might Be a Fit
The ideal candidate will have prior medical office, healthcare staffing, home care, customer service, or related experience, strong communication skills, and the ability to thrive in a fast-paced environment.
Requirements
- Prior medical office, healthcare staffing, home care, customer service, or related experience preferred.
- 4-year college degree preferred; equivalent experience may be considered.
- Prior supervisory or leadership experience strongly preferred.
- Demonstrated record of successfully taking on increased responsibility and achieving goals.
- Strong communication skills with the ability to navigate challenging conversations professionally and effectively.
- Ability to thrive in a fast-paced, ever-changing environment.
- Strong computer skills required, including experience with electronic medical records.
- Excellent communication, organizational, and interpersonal skills.
- Desire to grow professionally and advance within a dynamic healthcare organization.
Benefits
- Paid holidays
- Vacation and sick leave
- Medical, dental and vision insurance
- Employer-paid life insurance
- 401(k) with company match
- Direct deposit
- Employee Assistance Program
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