Role OverviewUnder guidance, controls the report generation process and provides guidance and support to clients daily or as a specialist on specific products/services. Ensures contract fulfillment to specifications of basic and routine reports for defined customers. Reviews client data requirements with the appropriate internal resource to ensure that basic product deliverables meet the customer's specifications, including timeliness and quality.
What You Will Do
Ensures contract fulfillment to specifications of basic and routine reports for defined customers. Reviews client data requirements with the appropriate internal resource to ensure that basic product deliverables meet the customer's specifications, including timeliness and quality. Follows IQVIA data verification protocols. Researches, analyzes and responds to client inquiries that are routine in nature.
Why It Might Be a Fit
Must have a Bachelor's Degree, two years of related work experience, and proficiency in PC applications such as Excel. Ability to communicate effectively with various levels in the organization (written and oral) and demonstrate problem solving, analytical and strong customer service skills.
Requirements
- Bachelor's Degree
- Two (2) years related work experience
- Experience in an IQVIA role preferred and pharmaceutical experience preferred
- Proficient in PC applications such as Excel
- Ability to communicate effectively with various levels in the organization (written and oral)
- Demonstrate problem solving, analytical and strong customer service skills
Benefits
- Health and welfare benefits
- Incentive plans, bonuses, and/or other forms of compensation
- Range of health and welfare benefits
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