Client Services Representative

The Client Services Representative provides excellent frontline customer service through verbal and written communication, managing multiple phone lines, and providing administrative support to enhance the customer and client training experience.

What You Will Do

Responsibilities include greeting clients, conducting center tours, maintaining visitor logs, providing client schedules, assisting with client app login issues, and processing client training completion documents.

Why It Might Be a Fit

The ideal candidate has excellent customer service skills, ability to work in a dynamic environment, and strong verbal and written communication skills.

Requirements

• Associate degree (AA) from a two-year college or technical school
• One to two (1-2) years related experience in customer service, hospitality, or administration
• Excellent customer service skills
• Ability to work in a dynamic and fast-paced environment
• Strong verbal and written communication skills
• Fluency in English, through both verbal and written communications