CLIENT SERVICES REPRESENTATIVE

City of New York
New York City, NY
Category Social Services
Job Description
Family Independence Administration (FIA) is seeking four Clerical Associate III to act as Client Services Representatives. These roles involve routing visitors to various service units like HRA sites, assisting clients with navigating the HRA portal, and offering assistance with application and document submission. The position offers a diverse work environment and is part of a supportive agency.

Requirements

  • Four-year high school diploma or equivalent
  • 1 year of satisfactory clerical experience
  • Keyboard proficiency (typing 100+ keys/minute)
  • Knowledge of computer systems, MS Office
  • Excellent communication and interpersonal skills
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