Client Services Representative (Part-Time)

Rockingham Harrisonburg SPCA
Harrisonburg, VA
Category Customer Service
Job Description
The Client Services Representative is responsible for delivering courteous, informative and helpful service to clients of ROCKINGHAM HARRISONBURG SPCA (RHSPCA); performing intakes and outcomes; contributing towards departmental goals; and implementing best shelter practices to maximize the impact of RHSPCA's lifesaving efforts.

Requirements

  • Background in customer service
  • Non-judgmental, welcoming and empathetic
  • Live within 20 miles of the shelter
  • Comfortable handing animals, including deceased animals for cremation services
  • Comfortable handling pets and people in stressful situations
  • Understanding of euthanasia
  • Demonstrates approachability when dealing with the public
  • Ability to make sound judgments and work independently in a fast-paced environment
  • Proficiency with Microsoft Office, Google email, Google calendar, Google documents
  • Ability to professionally advocate RHSPCA position on issues
  • Proven organizational skills and attention to detail

Benefits

  • Paid Time Off
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