Client Services Team Leader

City of New York
New York, NY
Category Administration
Job Description
The New York City Department of Housing Preservation Development (HPD) is seeking a Client Services Team Leader to lead a team of Case Managers or Specialists in the Division of Tenant & Owner Resources. The role involves monitoring, tracking, and delegating work, providing training, and ensuring compliance with Federal HUD Rules and Regulations.

Requirements

  • A baccalaureate degree from an accredited college
  • Two years of experience in community work or community centered activities
  • Excellent Communication Skills
  • Strong Customer Service Focus
  • Computer Proficiency
  • Bilingual a Plus
  • Section 8 or other Rental Subsidy experience a Plus

Benefits

  • Health Insurance
  • Retirement Plan
  • Paid Time Off
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