Role OverviewThe Client Solutions Manager - Industry Operations will be responsible for formulating industry strategy, identifying growth opportunities, and delivering vertical-specific solutions and methodologies. The role will involve high-touch client service and education on TikTok solutions, supporting clients in achieving their marketing and business objectives.
What You Will Do
As a Client Solutions Manager, you will act as a consultant to clients and internal stakeholders, operate as a solutions partner for clients and agencies, and stay current on product developments, market trends, and competitor activity to advise clients and internal teams.
Why It Might Be a Fit
The ideal candidate will have a solid understanding of digital media KPIs, experience managing complex campaign portfolios, and proficiency in campaign analytics and reporting tools. The role requires a detail-oriented, analytical, and creative problem solver with a track record of building and executing strategic education programs.
Requirements
- 5+ years in client services, account management, or campaign management in digital performance marketing
- Solid understanding of digital media KPIs and how to optimize against them
- Proven experience managing complex campaign portfolios across branding and performance advertisers
- Proficiency in campaign analytics and reporting tools (Excel, Thinkcell, dashboards)
- Detail-oriented, analytical, and a creative problem solver
Benefits
- Competitive salary
- Equity
- Health insurance
- Paid time off
- Retirement plan
- Learning budget
- Parental leave
- Wellness programs
- Visa/relocation assistance
- Remote flexibility
- Stipends
- Bonus/commission
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