Role OverviewThe Client Solutions Manager will work closely with the sales team to provide support and expertise in meeting client objectives and providing best in class customer service to internal and external clients. This team member will work across multiple lines of business within the Amazon portfolio and collaborate closely with cross-functional teams in the org.
What You Will Do
The CSM will be responsible for negotiating, managing, and optimizing complex opportunities spanning the full marketing funnel. They will use data and analytics to build consultative solutions for our clients. They will establish and strengthen key client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction.
Why It Might Be a Fit
Success in this position requires a passion for delivering best in class client service, ability to navigate cross-functional programs and projects, and skill in on-the-ground execution.
Requirements
- Minimum 4+ years of experience in account management/media services roles in digital marketing or ad tech
- Excellent communication and collaboration skills across multiple businesses, cross-functional teams, and geographies
- Strong project management skills with experience prioritizing and managing tasks within a fast-paced environment
- Track record of supporting revenue goals
- Ability to analyze data and identify insights using datasets from our Ads Manager platform and Brand Lift Studies
- Experience diagnosing and solving technical problems with product and engineering teams
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