Role OverviewThe Client Success Specialist is a customer-focused role that requires maintaining professionalism to the highest standard of customer care. The role involves general administrative responsibilities and customer service calls.
What You Will Do
Provide friendly and timely customer service, perform front desk duties, sell products and services to customers, create invoices and take payments, maintain accurate customer files, and perform other duties as assigned.
Why It Might Be a Fit
The ideal candidate will have a high school diploma or equivalent experience, at least 1 year of experience in an office environment, and previous experience in a service industry. The candidate should be able to work independently, quickly learn new software, and maintain positive working relationships with customers and team members.
Requirements
- High School Diploma/GED or equivalent experience
- At least 1 year of experience in an office environment
- Previous experience in a service industry (a plus)
- Ability to pass a pre-employment background check and drug test
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