Client Support - Representative I

CVS Health
Tucson, AZ
Category Customer Service
Remote
Job Description
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. The Client Support Representative I plays a critical role in delivering high-quality service to members by resolving inquiries with empathy, accuracy, and efficiency.

Requirements

  • 1–2 years of experience in customer service, healthcare, insurance, or benefits
  • Strong verbal and written communication skills
  • Ability to manage member issues with empathy and attention to detail

Benefits

  • Affordable medical plan options
  • 401(k) plan with matching company contributions
  • Employee stock purchase plan
  • Wellness screenings
  • Tobacco cessation and weight management programs
  • Confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Retiree medical access
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