Client Support Associate

Jackson Hewitt
Texarkana, AR
Category Sales
Job Description
Role Overview

Join our team as a Client Support Associate and be the friendly face for all those who visit our offices, ensuring exceptional client experiences and providing essential support.

What You Will Do

Actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times.

Why It Might Be a Fit

No matter your work background or experience level, we welcome you to apply! Prior customer service or sales experience is preferred, but not required.

Requirements

  • Strong interpersonal and communication skills
  • Experience in a fast-paced retail environment
  • Basic computer proficiency and ability to troubleshoot

Benefits

  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Signing bonus
  • Training & development
  • Full-time and part-time positions available
  • Flexible Schedule Options
  • Work Lotto
  • Low-cost benefits (healthcare, dental & vision)
  • Teladoc (Unlimited Teladoc sessions for you and your whole household for $18 per month)
  • Free identity theft protection
  • Corporate discount program
  • Free tax preparation training and PTIN registration reimbursement
  • Referral bonus opportunities
  • Free continuing tax education
  • Opportunities for advancement within the organization
  • Employee referral program
  • Medical & Prescription benefit option
  • 401k with Company Match
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