Role OverviewDM Payroll Solutions is seeking a Client Support Associate to assist with payroll, data entry, customer service, and software support. The ideal candidate will have 1-3 years of experience in payroll, data entry, customer service, office administration, or software support and a strong attention to detail.
What You Will Do
Responsibilities include entering, updating, and maintaining payroll information, configuring software databases, reviewing data for completeness and accuracy, and troubleshooting basic payroll software issues.
Why It Might Be a Fit
The successful candidate will have strong written and verbal communication skills, a customer-service-oriented approach, and the ability to explain technical information clearly to individuals with varying levels of experience.
Requirements
- High school diploma or equivalent required; associate degree or additional coursework in business, accounting, human resources, or a related field preferred
- 1-3 years of experience in payroll, data entry, customer service, office administration, or software support preferred
- Strong attention to detail and commitment to accuracy
- Ability to handle confidential and sensitive information appropriately
- Proficiency with Microsoft Office
- Ability to learn and navigate payroll, accounting, or business software systems
- Strong written and verbal communication skills
- Customer-service-oriented approach with the ability to remain professional and patient when resolving client concerns
- Ability to explain technical or software-related information clearly to individuals with varying levels of experience
- Strong organizational and time-management skills
- Ability to manage multiple priorities and meet deadlines
- Effective problem-solving and critical-thinking skills
- Ability to work independently and collaboratively in a team environment
Benefits
- Competitive compensation
- Ongoing career support
- Engaging work environment
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