Client Support Specialist

Health Connect America
Any Location, GA
Remote
Job Description
Role Overview

As a Client Support Specialist at Georgia HOPE, you'll work directly with individuals and families in their everyday environments, helping them build skills, access resources, and move toward greater independence and stability. You'll provide hands-on, community-based support to children, adolescents, or adults with behavioral health needs, helping them achieve sustainable progress. Your work will be relationship-driven, skill-focused, and centered on helping clients achieve their goals.

What You Will Do

Deliver community-based support services in homes and other real-world settings, maintain regular contact with assigned clients, review client history and treatment plans, support clients in developing and achieving goals, teach coping strategies and daily living skills, and connect clients to community resources.

Why It Might Be a Fit

This role requires adaptability, strong time management, and the ability to build trust with individuals and families from diverse backgrounds. Success in this role requires a genuine commitment to children and families, and a willingness to work in a community-based setting.

Requirements

  • High School Diploma with at least two years of relevant experience
  • Experience working with children, adolescents, or adults with mental health or behavioral health needs preferred
  • Valid driver's license and reliable transportation for community-based work

Benefits

  • Flexible scheduling and a culture that recognizes the importance of work/life balance
  • Employee Assistance Program (EAP) including 8 mental health counseling sessions annually
  • Paid time off and paid holidays
  • Medical, dental, vision, and voluntary insurance options
  • Health Savings Account with company contribution
  • Dependent Daycare Flexible Spending Account
  • Access to a Health Navigator
  • 401(k) Retirement Plan
  • Benefits Hub and Tickets at Work — exclusive savings and perks for everyday life
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