Role OverviewWe're looking for a Client Support Specialist to manage and support employee benefit plans, including FSA, HRA, HSA, DCA, Parking, Transit, and Lifestyle/Wellness programs.
What You Will Do
Provide outstanding customer service and support to clients and participants, assist clients in understanding plan documentation and compliance requirements, and prepare client reports.
Why It Might Be a Fit
Prior experience with P&A services preferred, strong project management skills, and ability to build strong client relationships and maintain long-term partnerships.
Requirements
- High school diploma or equivalent (Associate or Bachelor’s preferred)
- Proven experience in customer service and benefit administration
- Prior experience with P&A services preferred
- Strong project management skills and ability to multitask efficiently
- Excellent verbal and written communication skills
- Ability to build strong client relationships and maintain long-term partnerships
- Proficiency in Microsoft Excel and other office tools
- Familiarity with CRM tools and client engagement strategies
Benefits
- FSA
- HRA
- HSA
- DCA
- Parking
- Transit
- Lifestyle/Wellness programs
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