Client Support Specialist

Conservice
Any Location, UT
Job Description
Role Overview

As a Customer Support Specialist, you will support Client Representatives and work with internal teams to ensure a quality customer experience. You will research and resolve exceptions related to client data integrity, interact with clients and vendors, and perform various account-related tasks within the Conservice systems.

What You Will Do

Research and resolve exceptions, open new client accounts, close client accounts, process account number changes, and collaborate with internal team members to resolve client-related tasks.

Why It Might Be a Fit

You will be a self-starter with strong computer skills, excellent communication skills, and a passion for providing superior client satisfaction.

Requirements

  • Strong Computer Skills
  • Excellent telephone and email etiquette
  • Ability to apply critical thinking
  • Excellent research and problem solving skills
  • Time management and organization
  • Self-Starter
  • Able to build and maintain professional relationships
  • Passionate in providing superior client satisfaction
  • Strong attention to detail
  • High school diploma or equivalent
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