Client Support Specialist (Remote)

Traveling with Tasha
Chicago, IL
Category Hospitality
Job Description
We are seeking a Client Support Specialist to assist individuals and families with planning, organizing, and coordinating travel experiences. This position focuses on delivering a high level of service while guiding clients through the planning process, including researching destinations, reviewing options, and assisting with reservations for hotels, cruises, and vacation packages.

Requirements

  • Respond to client inquiries related to planning, destinations, and travel options
  • Assist with coordinating reservations including accommodations, cruises, and vacation packages
  • Research and present travel options based on client preferences, budget, and goals
  • Provide clear communication regarding booking details, confirmations, and updates
  • Maintain accurate client records and itinerary information
  • Support clients before and after travel with questions or adjustments
  • Stay informed on destinations, travel trends, and supplier offerings

Benefits

  • Flexible scheduling
  • Access to training, systems, and professional development resources
  • Supportive team environment with mentorship and guidance
  • Opportunity to build skills in planning, coordination, and client service
  • Ability to grow within a service-based role focused on client experiences
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