Role OverviewThe Clinic Assistant is a vital point of contact for patients entering the HPMG Clinics. They facilitate the process of scheduling appointments and have responsibility for accurate collection of current financial and demographic information.
What You Will Do
Responsibilities include customer service, check-in and co-pay administration, computerized appointment scheduling, registration and verification, and specialty appointment coordination.
Why It Might Be a Fit
The ideal candidate will have excellent oral and written communication skills, be able to work under pressure, and have experience in customer service or medical reception.
Requirements
- High School diploma or GED
- Graduate of a formal training program in medical reception, an equivalent program, or a customer service program
- Two years experience as a medical receptionist
- Two years experience in a customer service position
- One year experience using data look-up and data entry functions on a mainframe or PC based computer system
- One year customer service experience either via telephone or in-person within the last five years
- Demonstrated ability to organize work under pressure
- Demonstrated ability to function with multiple priorities and interruptions
- Excellent oral communication skills
- Excellent written communication skills
Benefits
- Comprehensive range of benefits to support every aspect of your life
- Health benefits
- Time off benefits
- Retirement planning benefits
- Continuous learning opportunities
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