Role OverviewThe Clinical Administrative Lead will provide remote/in person MA support to provide vitals, assist with patients' questions, ordering bloodwork script for clinicians. Responsible for maintaining EHR database, registration of patients, printing/uploading documents for visits and ensuring patient completes them.
What You Will Do
Provide both remote check-in/out and MA services in the Cooper365 model, process record requests through MRO, process all new patient contracts and questions, and handle clerical, environmental, and organizational tasks.
Why It Might Be a Fit
The ideal candidate will have 3-5 years' experience in customer service, excellent time management, leadership aptitude, and organizational skills, with the ability to work independently and creatively problem solve.
Requirements
- 3-5 years' experience in customer service
- MA Certification
- BLS through the American Heart Association
- High School Diploma
Benefits
- Dental insurance
- Vision insurance
- Health insurance
- 401(k) or retirement plan
- Paid time off (PTO)
- Paid holidays
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