Role OverviewClinical Phone Support Specialists will be responsible for providing customer support remotely, focusing on pre and post implant support. This role allows you to utilize your experience in a way that does not involve patient care, with potential for long-term career growth in the field.
What You Will Do
Responsibilities include answering calls, assisting customers with questions, gathering information, and providing support while adhering to training protocol.
Why It Might Be a Fit
This role offers the opportunity to develop strong leadership skills, interact with peers in the healthcare setting without patient care responsibilities, and gain exposure to cutting-edge medical device technology.
Requirements
- High School degree required
- 1+ years customer service experience
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Able to work on a computer for up to 8 hours daily
- Ability to perform repetitive motions required for data entry
- Excellent written and verbal communication skills
Benefits
- Develop strong leadership skills and interact with peers in the healthcare setting without patient care responsibilities
- Be at the forefront of cutting-edge medical device technology
- Gain professional growth and exposure to medical device industry
- Access to continuing education via IQVIA Learning Center
- Potential base pay range $23.00-$25.00 per hour
- Incentive plans, bonuses, and/or other forms of compensation may be offered
- Range of health and welfare benefits
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