Clinical/Practice Assistant Lead

Mass General Brigham Innovation
Boston, MA
Category Healthcare
Job Description
Role Overview

The Clinical/Practice Assistant Lead oversees the day-to-day operation of an outpatient clinic or practice, assisting with workflow, troubleshooting issues, and providing training and orientation to staff. They act as a

Requirements

  • Associate's Degree in Healthcare Administration, Business, or a Related Field of Study
  • 2-3 years of experience in patient scheduling or clinical coordination
  • 2-3 years of experience in a healthcare or clinical administrative role
  • 1-2 years of experience in a hospital or outpatient clinic setting
  • Strong organizational skills with the ability to manage multiple tasks and coordinate complex care schedules
  • Excellent communication and interpersonal skills to interact effectively with patients, healthcare providers, and hospital staff
  • Knowledge of healthcare regulations, HIPAA compliance, and patient care protocols
  • Ability to develop, implement, and assess patient care plans in coordination with healthcare teams
  • Proficient in healthcare management software, electronic health records (EHR), and patient scheduling systems
  • Attention to detail in managing patient data, documentation, and care procedures
  • Strong problem-solving abilities, particularly in addressing patient care challenges and service delivery improvements

Benefits

  • Dental insurance
  • Vision insurance
  • Health insurance
  • Paid time off
  • Retirement plan
  • Learning budget
  • Parental leave
  • Wellness programs
  • Visa sponsorship
  • Relocation assistance
  • Remote flexibility
  • Stipends
  • Bonus/commission
  • Paid holidays
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