Role OverviewWe are seeking a motivated and detail-oriented Clinical Service Specialist to join our highly skilled Infusion team in Westlake, Ohio. This role requires a strong healthcare administrative background, with expertise in scheduling, authorizations, and benefits verification.
What You Will Do
The individual in this role will be responsible for ensuring smooth clinical operations, managing patient schedules, supporting our medical staff, verifying insurance benefits, and securing necessary authorizations for treatments.
Why It Might Be a Fit
If you thrive in a fast-paced environment, are a proactive problem-solver, and have a passion for helping others, this position offers the chance to be part of a supportive and growing team.
Requirements
- High School graduate or equivalent required.
- 2 years of administrative experience in a healthcare environment, required.
- Medical Assistant Certification or Medical Office experience, preferred.
- 1 year working with insurance authorizations, benefits verifications, and billing, preferred.
- Working knowledge of medical terminology, required.
- Active CPR/BLS prior to starting work, preferred.
Benefits
- Medical, Dental, Vision
- HSA w/ Employer Contribution
- Touchcare - Insurance Concierge Service
- 401K with Match up to 4%
- PTO: Accrual 3+ weeks
- PTO Rollover and PTO Donation Program.
- Wellness Reimbursement Program - $360 Annually
- Employee Referral Bonus - Uncapped Bonus Potential
- Tuition Assistance Program & Professional Association Reimbursement
- Employee Assistance Program (Employer-provided)
- Short & long-term disability (Employer-provided)
- Life Insurance (Employer-provided)
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