Role OverviewThe Clinical Services Manager will work closely with the Brand Manager to provide supervision and support to the store team to meet clinical goals. The role is responsible for ensuring all training guidelines, procedures, protocols, and certification requirements are being executed at the highest level.
What You Will Do
The Clinical Services Manager will greet patients, identify their needs, and provide information on products and services. They will also drive sales, resolve customer issues, and train Doctor Technicians on proper protocols.
Why It Might Be a Fit
The ideal candidate will have strong communication skills, a passion for exceptional customer/patient care, and the ability to work in a fast-paced team environment.
Requirements
- At least 1 year of retail management experience or experience in a clinical leadership role
- An associate’s degree or advanced certification beyond a high school diploma; or currently enrolled in a comparable program
- Strong communication skills and ability to work in a fast-paced, team environment
- Passion for exceptional customer/patient care and a willingness to mentor and train others
- Flexibility to adapt to changing business and schedule requirements
- Knowledge of MS Word, Google Docs, and other basic office tools
- Optical or clinical experience preferred, but not required
Benefits
- Dental insurance
- Vision insurance
- Medical insurance
- 401(k) or retirement plan
- Paid time off (vacation, sick leave, etc.)
- Health insurance
- Life insurance
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