Clinical Services Manager

Now Optics
Tyler, TX
Category Healthcare
Job Description
Role Overview

The Clinical Services Manager will oversee the clinical services team, ensuring they follow operational processes and meet their goals daily. The role requires a passion for exceptional customer/patient care and a willingness to mentor and train others.

What You Will Do

The Clinical Services Manager will be responsible for ensuring all training guidelines, procedures, protocols, and certification requirements are executed at the highest level. They will also maintain accurate, detailed patient records while ensuring confidentiality and compliance with HIPAA standards.

Why It Might Be a Fit

The ideal candidate will have at least 1 year of retail management experience or experience in a clinical leadership role, strong communication skills, and the ability to work in a fast-paced team environment.

Requirements

  • At least 1 year of retail management experience or experience in a clinical leadership role
  • An associate’s degree or advanced certification beyond a high school diploma; or currently enrolled in a comparable program
  • Strong communication skills and ability to work in a fast-paced, team environment
  • Passion for exceptional customer/patient care and a willingness to mentor and train others
  • Flexibility to adapt to changing business and schedule requirements
  • Knowledge of MS Word, Google Docs, and other basic office tools
  • Optical or clinical experience preferred, but not required

Benefits

  • Dental insurance
  • Vision insurance
  • HIPAA compliance training
  • Flexible scheduling
  • Opportunities for advancement
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