Clinical Triage Nurse, RN

Harmony Cares
Troy, MI
Category Healthcare
Job Description
Role Overview

The Clinical Triage Nurse, RN assists with triage of inbound sick calls from Medical Group patients, assessing patient symptoms, providing medical advice, and coordinating care with a care team.

What You Will Do

Prioritize and respond to inbound phone calls, conduct thorough assessments of patients' symptoms, and use evidence-based guidelines to make informed decisions about patient conditions.

Why It Might Be a Fit

This role requires strong clinical knowledge, excellent communication skills, and the ability to work remotely, providing critical healthcare guidance to patients in need.

Requirements

  • Graduate of approved or accredited nursing education program as a Registered Nurse
  • Current valid RN license
  • Satisfactory completion of required nursing continued education requirements
  • Ability to react decisively and quickly in urgent and emergent situations
  • Strong comprehension of medical terminology and pharmaceuticals
  • Demonstrated experience with multi-tasking
  • Strong communication skills (written & spoken)
  • Demonstrated proficiency in using electronic health records (HER) system
  • Ability to communicate effectively with providers, patient care teams, patients, patients' family members and facility staff
  • Ability to work remotely and independently
  • Knowledge of basic principles, practices, and techniques in primary healthcare
  • Strong organizational skills and attention to detail
  • Conflict resolution skills

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Disability insurance
  • Life insurance
  • 401K Retirement Plan
  • Tuition reimbursement
  • Professional license and certification reimbursement
  • Paid Time Off
  • Holidays
  • Volunteer Time Paid
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