Cloud Services Administrator 1

HDR
Pittsburgh, CA
Job Description
HDR is seeking a Cloud Services Administrator 1 to support 24/7 operations through real-time collaboration. The role requires scheduled on-call flexibility and the ability to remain reasonably reachable during off-hours. The ideal candidate will have experience in IT infrastructure, systems administration, cloud operations, or technical support, and a basic understanding of cloud concepts.

Requirements

  • Perform routine administration tasks across supported cloud platforms
  • Support provisioning, configuration, monitoring, and deprovisioning of cloud resources
  • Assist with identity, access, and role-based access administration for cloud and cloud-connected SaaS services
  • Execute operational procedures for cloud incidents, service requests, change activities, and basic troubleshooting
  • Support connectivity validation between SaaS platforms and enterprise resources
  • Monitor cloud resources for availability, configuration drift, tagging compliance, and basic cost anomalies
  • Assist with enforcement of governance standards
  • Document support procedures, recurring issues, standard configurations, and runbooks
  • Escalate advanced issues related to security, automation, architecture, or platform performance
  • Participate in on-call rotation or operational support processes

Benefits

  • Medical
  • Dental
  • Vision
  • Short and long-term disability
  • Life insurance
  • Employee assistance program
  • Paid time away
  • Parental leave
  • Paid holidays
  • Retirement savings plan with employer match
  • Employee referral bonus
  • Tuition reimbursement
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