Cloud Systems Support Specialist

Trimble Inc.
Lake Oswego, OR
Job Description
The Cloud Systems Support Specialist role at Trimble in Lake Oswego, OR, focuses on providing advanced technical support to customers using their cloud-based software solutions. Responsibilities include troubleshooting, collaboration with other teams, and documentation. The role requires strong communication and problem-solving skills, and a commitment to customer service.

Requirements

  • 5-7 years of proven experience in technical support with cloud-based software.
  • Advanced knowledge of Windows Server Administration, including virtualization and cloud infrastructure.
  • High-level expertise in network connection troubleshooting and network architecture.
  • Experience in information security and data management, including GDPR.
  • Expertise in software installation and troubleshooting (PowerShell scripting).

Benefits

  • Medical
  • Dental
  • Vision
  • Life
  • Disability
  • Time off plans
  • Retirement plans
  • Paid Parental Leave
  • Employee Stock Purchase Plan
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