Role OverviewThe CMA Supervisor provides leadership and oversight to ensure coordinated, compliant case management and a high-quality, consistent member experience. This role supports service delivery within an assigned age band or functional area and leads day-to-day operations across multiple team-based loops.
What You Will Do
Supervise and coach Case Management staff, monitor performance and compliance, and coordinate workflows to ensure continuity of care and accurate, timely documentation across CCM, the Vault, and state systems.
Why It Might Be a Fit
This role requires strong leadership, critical thinking, and the ability to support staff and operations in a fast-paced, highly regulated environment.
Requirements
- Bachelor's degree or Five (5) years of relevant experience in the field of Long-Term Services and Supports (LTSS)
- Proficiency with Microsoft 365 or electronic documentation systems
- One (1) year experience working at TRE with a preference for work as a Service Coordinator or Lead Service Coordinator
- Two (2) years' experience working in a case management setting
- Experience as a supervisor where a primary responsibility was to direct, support, and train staff; manage conflict; report metrics; and oversee projects
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Employer-paid life insurance
- Voluntary life insurance
- Long-term disability insurance
- 401K with employer contributions
- Pet insurance
- Flexible work environment
- Training and growth opportunities
- Workgroup participation
- Public student loan forgiveness eligibility
- Mileage reimbursement
- Additional supplemental insurance options
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