CNC Field Service Technician

5 Star Recruitment
City of Rochester, NY
Category Operations
Job Description
Role Overview

The CNC Field Service Technician will be responsible for the repair and maintenance of CNC machine tool equipment, controls, and other components purchased by customers. The role involves traveling to customer sites, identifying areas for performance improvement, and performing preventative maintenance. The technician will also detect and resolve issues with electrical and mechanical components, communicate with customers, and maintain technical knowledge of product lines.

What You Will Do

The main responsibilities of the CNC Field Service Technician include installing, troubleshooting, repairing, and maintaining CNC machine tool equipment and controls. The technician will also identify areas for performance improvement, detect and resolve issues with electrical and mechanical components, and communicate with customers.

Why It Might Be a Fit

The ideal candidate will have problem-solving skills, attention to detail, and technical aptitude. They should have experience working with CNC controls, precision rotating machinery, and spindles. The ability to travel regionally and work unscheduled overtime is also required.

Requirements

  • Associates degree in a related field is preferred; High School Diploma/GED required
  • 2+ years as a CNC Field Service Technician or Engineer highly preferred; equivalent experience may be considered
  • 3+ years of experience working with CNC controls
  • Basic understanding of electrical, pneumatic, and hydraulic schematics; familiarity with precision measuring equipment
  • Experience with precision rotating machinery, spindles, precision bearings highly beneficial
  • Problem solving skills and attention to detail with technical aptitude is required
  • Ability to read and understand drawings and schematics
  • Working knowledge of Microsoft programs and other related business programs
  • Must be able to work unscheduled overtime without notice
  • Valid drivers license and auto/vehicle insurance required
  • Ability to travel regionally up to 100% of the workweek; some overnight travel required and some domestic travel required
  • Must provide basic hand tools for electrical/mechanical repair
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