Coaching & Quality Assurance - Customer Success

Polymarket
New York, NY
Category Customer Service
Remote
Job Description
We’re looking for an in-office, client-facing Customer Success Rep with Coaching & Quality Assurance ownership and deep financial services support/operations experience. You’ll be a trusted voice for customers while also elevating team performance through structured coaching, QA monitoring, KPI ownership, and training enablement.

Benefits

  • Competitive salary & equity
  • Unlimited PTO, Health, Vision, & Dental coverage
  • 401(k) match
  • Hardware setup (MacBook Pro + accessories)
  • In-office lunch provided 5 days per week
  • Complimentary snacks and drinks in office
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