Collections Advisor

Nusenda
Albuquerque, NM
Category Customer Service
Job Description
Nusenda Credit Union seeks a Collections Advisor to monitor and maintain assigned accounts to meet established standards for collection performance. The position involves preserving the Credit Union's assets by controlling delinquent loan accounts, collecting delinquent loan payments and overdrawn accounts, and/or recovering collateral. The Collections Advisor will work with branch personnel for the recovery of overdrawn share accounts and maintain accurate files and reports on all activities.

Requirements

  • High School diploma, or GED
  • One to two years of similar or related experience
  • Confidentiality and high degree of loyalty to job and company and members' financial affairs
  • Ability to handle multiple responsibilities, meet deadlines, deal with sensitive information and handle problem resolution
  • Effectively communicate with internal and external customers appropriately via in person, email etc.
  • Ability to adapt quickly to change and proactively communicate

Benefits

  • Health and wellness options
  • Competitive 401(k) matching contributions
  • Professional development
  • Tuition assistance
]]>