Collections Analyst I

Manitowoc Crane Group
Antrim Township, PA
Category Customer Service
Job Description
Role Overview

As a Collections Analyst, you will be responsible for identifying delinquent accounts, notifying customers, and initiating actions to recover balances. This position reports to the Credit Manager and is located in Shady Grove, Pennsylvania.

What You Will Do

Maintain DSO's and bad debt write-offs, produce and monitor accounts receivable reports, address issues with accounts, and make decisions regarding plan of action.

Why It Might Be a Fit

Must be able to handle conflicts with customers and stakeholders in a professional manner, collaborate well with others, and exhibit a willingness to work outside of the specific assigned area of responsibility.

Requirements

  • Associate degree with 1-year experience in collections or High School Diploma with 5 years' experience in collections
  • Must be able to handle conflicts with customers and stakeholders in a professional manner
  • Must be able to collaborate well with others within the Company

Benefits

  • Competitive total rewards package including benefits and 401(k)
  • Continuing education and training opportunities
  • Tuition reimbursement for those who qualify
  • Vacation and Holiday pay
  • Paid Parental Leave
]]>