Role OverviewSupport the internal recovery team by managing merchant accounts with outstanding return items, initiating recovery efforts, and communicating with merchants and agents.
What You Will Do
Review merchant accounts, place accounts on reserve, assist internal teams and external partners with account reconciliation, and monitor payments.
Why It Might Be a Fit
The ideal candidate will possess a working knowledge of chargebacks and refunds, understand ACH operations, and have strong customer service skills.
Requirements
- high school diploma or equivalent
- prior experience in payment processing, banking, or working with the ACH network
- strong customer service skills
Benefits
- Competitive Salary
- Bonuses and Incentives
- Comprehensive employer-sponsored health, vision, and dental insurance programs
- Paid time off
- Paid Sick
- Paid Holidays
- 401K plan with up to a 4% matching contribution
- Employee Recognition Programs & Company Sponsored Events
- Vibrant Office Culture, Team Building, Birthdays, Work Anniversaries, Snacks, and more!
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