Collections Representative

VentureTech Solutions
Fort Lauderdale, FL
Job Description
This Collection Specialist position is responsible for collecting outstanding balances on overdue accounts, negotiating payment plans, and ensuring compliance with State guidelines. The role requires strong attention to detail, multitasking skills, and the ability to handle rejection effectively, with a focus on excellent customer interaction. The position demands adherence to work schedules and weekend availability.

Requirements

  • 6 months to one year customer service/collections experience
  • Negotiating payment arrangements with overdue accounts
  • Keyboarding proficiency and use of automated systems
  • Ability to handle rejection
  • Strong problem-solving skills
  • Fluency in English and/or Spanish (preferred)
  • Ability to work weekends and overtime
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