Role OverviewJoin a team that puts people first as a Collections Specialist, serving as a trusted partner to clients, helping support their financial journey from onboarding through invoicing and collections.
What You Will Do
Respond to client inquiries, research accounts, ensure compliance with billing policies, monitor accounts, contact clients to resolve outstanding payments, and notify Accounting of potential write-offs.
Why It Might Be a Fit
The ideal candidate has 3+ years of experience in billing, collections, or related fields, strong written and verbal communication skills, and high attention to detail.
Requirements
- High School Diploma or GED
- 3+ years of experience in billing, collections, cash application, A/R research, or related fields
- Strong written and verbal communication skills
- Proficiency with Microsoft Office (Outlook, Excel, Word)
- High attention to detail, accuracy, and follow-through
- Ability to manage multiple priorities in a fast paced, deadline-driven environment
- Strong analytical and problem solving skills
- Professional and positive interpersonal skills
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